Responsible Gaming
Gaming Should Be Entertainment
At Hops and Claret, we believe online casino gaming should be fun, exciting entertainment—never a way to make money or solve financial problems. If you're gambling to earn income or recover losses, it's time to seek help.
Gambling always carries risk. The house edge means casinos profit over time, and players lose money. Only gamble with money you can afford to lose.
Age & Legal Requirements
Online gambling in New Zealand is only for people aged 18 years or older. If you're under 18, please do not gamble. Parents and guardians should monitor young people's online activity.
By using any online casino recommended on this site, you confirm you are legally eligible to gamble in your jurisdiction.
Warning Signs of Problem Gambling
Do any of these apply to you?
- Spending more time or money gambling than intended
- Chasing losses by gambling more to recover money lost
- Hiding gambling activity from family or friends
- Feeling anxious, irritable, or restless when not gambling
- Neglecting work, study, or family responsibilities
- Borrowing money or going into debt to gamble
- Using gambling to escape problems or difficult emotions
- Failed attempts to cut back or stop gambling
- Lying about how much you gamble or how much money you've lost
- Risking relationships, job, or education due to gambling
If you recognized yourself in these signs, help is available.
Self-Help Tools & Limits
Responsible online casinos offer tools to help you stay in control:
- Deposit Limits: Set a maximum amount you can deposit per day, week, or month
- Loss Limits: Cap the amount you're willing to lose in a session
- Betting Limits: Restrict the size of individual bets
- Reality Checks: Pop-up reminders of how long you've been playing
- Time-Out: Temporarily suspend your account for hours, days, or weeks
- Self-Exclusion: Permanently close your account if needed
Use these tools proactively. They're designed to protect your wellbeing.
Get Help Now
If you're struggling with gambling, confidential support is available:
New Zealand
- Problem Gambling Foundation (PGF)
Free, confidential helpline: 0800 664 262
Website: www.pgf.nz
Available 24/7 for support, counselling, and referrals - Gambling Helpline (Samaritans NZ)
Phone: 0800 654 654
International Support (if you're accessing from abroad)
- Australia: Gambling Help Online – www.gamblinghelponline.org.au (1800 858 858)
- United Kingdom: GamCare – www.gamcare.org.uk (0808 8020 133)
- United Kingdom: GamStop (Self-Exclusion Register) – www.gamstop.co.uk
- Canada: Responsible Gambling Council – www.responsiblegambling.org
- United States: National Council on Problem Gambling – www.ncpgambling.org (1-800-522-4700)
All services are confidential and free. Reaching out is a sign of strength, not weakness.
If You Need Help, Act Now
Problem gambling affects you, your family, and your finances. Recovery is possible with the right support.
Contact the Problem Gambling Foundation on 0800 664 262 today. Counsellors are available 24/7 and can help you take control.
Hops and Claret supports responsible gaming. We encourage all players to gamble within their means and to seek help if gambling becomes a problem.